6.10 Risk Register

Purpose

Every independent hospitality business carries risk.

The objective of this register is not to eliminate uncertainty, but to identify the principal risks facing LAMBA and establish practical strategies for reducing their impact.

Regular review of this document should form part of the long-term management of the business.

Commercial Risk

Premises unsuitable for the concept

Likelihood

Medium

Impact

High

Mitigation

Do not compromise on the building itself. Use the Site Evaluation Checklist before entering lease negotiations. Prioritise natural light, ceiling height, neighbourhood fit and long-term suitability over short-term availability.

Insufficient customer demand

Likelihood

Low–Medium

Impact

High

Mitigation

Build a loyal local customer base before focusing on destination visitors. Maintain consistent community programming and continue leveraging the existing My Analog Journal audience.

Average spend lower than forecast

Likelihood

Medium

Impact

Medium

Mitigation

Review menu pricing regularly, introduce seasonal dishes and signature drinks, strengthen retail sales and encourage balanced purchasing without increasing pressure on guests.

Financial Risk

Construction costs exceed budget

Likelihood

Medium

Impact

High

Mitigation

Maintain a contingency allowance of at least 10–15%. Prioritise essential works first and phase non-essential improvements over time.

Cash flow pressure during the first year

Likelihood

High

Impact

High

Mitigation

Maintain sufficient working capital before opening. Avoid excessive borrowing and allow realistic time for the business to establish itself.

Rising rent

Likelihood

Medium

Impact

High

Mitigation

Negotiate favourable lease terms where possible and avoid premises where rent exceeds the financial assumptions without exceptional strategic advantages.

Operational Risk

Founder burnout

Likelihood

High

Impact

High

Mitigation

Recruit reliable staff from the outset. Delegate operational responsibilities gradually and avoid designing a business that depends entirely on one individual.

Difficulty recruiting suitable staff

Likelihood

Medium

Impact

High

Mitigation

Prioritise personality, curiosity and cultural fit over technical experience. Invest in training and create a workplace that encourages long-term retention.

Equipment failure

Likelihood

Medium

Impact

Medium

Mitigation

Maintain preventative servicing schedules, retain relationships with equipment suppliers and keep essential spare parts where practical.

Supply Chain Risk

Coffee price increases

Likelihood

High

Impact

Medium

Mitigation

Work closely with trusted roasters, maintain flexible pricing where necessary and diversify supplier relationships.

Ingredient shortages

Likelihood

Medium

Impact

Low

Mitigation

Maintain a focused menu, use seasonal ingredients and avoid dependence on highly specialised products with limited availability.

Construction Risk

Delays in renovation

Likelihood

Medium

Impact

Medium

Mitigation

Allow realistic construction timelines, appoint experienced contractors and maintain contingency within both programme and budget.

Building constraints

Likelihood

Medium

Impact

High

Mitigation

Undertake thorough technical surveys before signing a lease and confirm ventilation, electrical capacity and planning requirements at an early stage.

Reputational Risk

Declining quality

Likelihood

Low

Impact

High

Mitigation

Protect quality above growth. Maintain high standards across coffee, hospitality, programming and maintenance regardless of business performance.

Loss of authenticity

Likelihood

Low

Impact

High

Mitigation

Continue making decisions according to the principles established within this handbook rather than following short-term hospitality trends.

External Risk

Economic downturn

Likelihood

Medium

Impact

Medium

Mitigation

Maintain accessible pricing, preserve strong local relationships and diversify revenue through events, retail and educational programming.

Increased competition

Likelihood

Medium

Impact

Low

Mitigation

Focus on what cannot easily be replicated: genuine hospitality, thoughtful curation, community, consistency and authenticity.

Overall Risk Philosophy

Risk cannot be removed entirely.

However, careful planning, disciplined financial management and a clear long-term vision significantly reduce uncertainty.

The greatest protection for LAMBA is not a single financial forecast or marketing strategy.

It is remaining consistently aligned with the principles upon which the project was founded.